Our CENTRE INFO

Customer SERVICES

• Banks and ATM's

  Location of ATM’s inside The Palms:

  
  

  ·         BNZ  in front of Countdown

  
  

  ·         ANZ opposite Overland

  
  

  ·         ASB in  Food Court beside Sushi Express

  
  

  ·         National Bank in Food Court beside Sushi Express

  
  

  ·         Westpac opposite Overland

  
  

   

  
  

  Location of ATM’s outside The Palms in the Marshlands Road carpark:

  
  

  ·         NZCU

  
  

  ·         Kiwi Bank 

  
  

  ·         National - opening soon 

  
  

  ·         Westpac

  
  

  
  

  BANKS

  
  

  ·         ASB Bank - mobile bank operating at Marshlands Road

  
  

  ·         Bank of New Zealand - mobile bank is over the road in the Z carpark

  
  

  ·         Credit Union

  
  

  ·         Kiwi Bank - opening later this month

  
  

  ·         National Bank - opening later this month. Full ANZ banking services will operate from National Bank

  
  

  ·         Westpac

• Bus/Taxi Services

  Bus shelters are located on Marshland and New Brighton Roads.

  
  Free  Blue Star taxi phones  are available at the Golf Links Road entrance also beside Coffee Culture at the Arena entrance or alternately our staff at the Customer Services Kiosk are happy to call any taxi service for you.  The Customer Service Kiosk  is located on the South West Entrance near Glasson and Hartleys.
  
  The loading zone for Blue Star Taxis is located at the Golf Links Road entrance.
  

• Customer Service Centre

  Welcome to The Palms Shopping Centre. There are a range of services design to enhance your shopping experience at The Palms Shopping Centre. The Customer Services team at the Customer Service Kiosk are happy to assist you in all aspects of your visit to the centre, and can be contacted during the centre's trading hours on phone: 03 385 3067. The Customer Services Kiosk is located, near the food court between Glassons and Hartleys.

  
  

  Services Available:

  
  

  General Enquiries
  
  Gift Cards 
  
  Lost Property
  
  Public transport information and timetables
  
  Customer feedback system
  
  Kiddy Kars - a small fee applies
  
  Wheelchairs
  
  Ticketek

  
  

  Meridan Payments

  
  

  If you would like further information on any of the services above, please contact our Customer Service / Ticketek Kiosk on 03 385 3067 or email info@ampthepalms.co.nz 

  
  

  
  
   

• Disability Access

  People with disabilities are well catered for with disability parking and wheelchair access ramps via Golf Links Road and disabled toilets.  Disabled toilets are located at the Golf Links Road entrance along with one alongside the foodcourt.
  
  Designated disability carparks are located:
  
  10 on the ground floor car park
  
  19 on the middle level car park
  
  2 on the roof top level car park
  
   

• Gift Cards

  Stuck for a gift idea?  (Birthday, Wedding or Christmas presents)Why not purchase a Palms Gift Card.Gift cards can be purchased 7 days a week from the Customer Service / Ticketek Kiosk located outside Hartleys and Glassons.
  
  Take the guess work out of finding the right gift and let them pick their own! Our new Gift Cards will not only save you time, but let’s the recipient choose what they really want from – knowing it’s still a special gift, incentive or reward from you!
  
  
  
  The Gift Card can be used at any participating store at The Palms Shopping Centre. The Palms Gift Cards can be purchased 7 days a week from the Customer Service Centre located next to Hartleys and Glassons, using cash, EFTPOS and credit cards (Visa and MasterCard).
  
  
  
  Available in any value between $10.00 and $999.00, The Palms Gift Cards are valid for 12 months from the date of purchase and are redeemable at participating stores. 
  
  
  
   

  
  

  
  
   

  / more

• Kiddi Kars and Prams

  Receive a complimentary McDonalds Apple Pie with every Kiddi Kar or Stroller hire.
  
  Kiddi Kars are available for a small cost of $5 per hour
  
  Strollers $2

• Parents Room

  The Palms Shopping Centre makes shopping with babies and toddlers easier, with convenient, clean and well equipped Parents Rooms.  Follow the signage at the foodcourt.    
  
  Facilities include change tables, private feeding rooms, lounge chairs, microwaves and nappy disposal.

  
  

   

• Parking

  The Palms Shopping Mall has 1450 parking spaces (640 undercover) along with Disabled and Parent with Prams parking spaces.  The centre can be conveniently accessed from Marshlands Road, New Brighton Road or Golf  Links Road.
  
  8 Minute Car Parks
  
  Express car parking for those quick shopping visits can be found on the ground level car park there are seven in total.

  
  

  
  
   

• Telephones

  Pie Network public access telephones are located beside Coffee Culture and Michael Hill Jeweller.
  
  Pie Network public telephones provide access to:  telephone, internet and  email services.
  
   

• Wheelchairs

  Simply  book your wheelchair for easy transportation around the shopping centre - these are available at no charge from the Customer Services Kiosk.

Careers at CENTRE

Looking for a new job? Then keep an eye on our centre's employment page which is regularly updated with fulltime, part time and casual career opportunities available in centre.
/ see all job listings here

Frequently asked QUESTIONS

Have you got a question? We have the answer here for you! View a list of our Frequently Asked Questions.
/ see all frequently asked questions here