Frequently asked Questions

To make life a little easier we’ve listed just a few frequently asked questions. If you need any further assistance please contact us.

  • Do you have a parent’s room?

    The Palms Shopping Centre makes shopping with babies and toddlers easier, with convenient, clean and well equipped Parents Rooms.  Follow the signage at the footcourt. 



    Facilities include change tables, private feeding rooms, lounge chairs, microwaves and nappy disposal.

  • Do you hire out strollers and wheelchairs?

    Kiddi Kars are available for a small cost of $5 per hour, Strollers $2, these are available from the Customer Services Kiosk. Simply book your wheelchair for easy transportation around the shopping centre - these are available at no charge from the Customer Services Kiosk.

  • Do you have centre gift cards?

    Gift cards can be purchased 7 days a week from the Customer Service / Ticketek Kiosk located outside Hartleys and Glassons.

  • Where do I go if I have lost something?

    Please go to the Customer Services Kiosk located next to Hartleys and Glassons.

  • Where are the bus stops located?

    On Marshlands Road and New Brighton Road.